Your errors are probably due to communication errors between your CMS and the database. Check your server’s event log. In Windows you want to look at the “Application” section. Try to match the times to the failures, you should see something there. Hopefully it might show you so reasons for the behavior.

We are recently facing some issue while server outages.
We face this issue, When ever BO server or the DB Server attached to CMS is down due to an outage and it comes back.
BO services doesn’t work and schduled reports fails give some operating system error. To resolve this we have to goto CCM and start all the server again then things work fine. what is the cause of it?
i follow this sequence for shutdown and reverse for restart.
1. Web server
2. Apache tomcat server
3. SIA agent

can you please confirm is it correct sequence and the real cause of this issue.
I am new to BO so will appreciate some advise for this.

Thanks a lot.
Monica

Thanks a lot for your response,i checked into the CMC>License Keys,it seems to be a request for authorised license.Now with the new license key,i m able to use the designer.In the CCM when i login to Manage servers,i couldn’t find any of the services enabled except the Central Management Services,so i logged into the CMC and hit on Servers> Nodes>New Server and added all the required services manually.Now the issue is resolved.

Thanks,
Trishna

I have installed BO 3.1 on a new box.Now i have only 2 services enabled,apache tomcat 5.5 and SIA.I m able to login to CMC with administrator and blank password in enterprise authentication,but when i try to login to the designer with the same credentials it says login failed.Pls let me know if i have missed out something.

I have just tested the script to enable and disbale the Web Intelligence Processing Server and its works fine. Change the information according to your environment.

-disbale information avaiable for Unix in Admin Module and it works fine for windows too.

cd “XXX:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86″

ccm.exe -disable XXXX.WebIntelligenceProcessingServer -cms XXX:Port No(XXX) -username XXXX -password XXXX -authentication secEnterprise

We are about to implement stopping the BO XI 3.1 Server via Script. Script shows stopping the Servers and restarting the Server but disable. But according to above content it needs to disbale the Server first in sequence then Stopping the Server and restaring the Server. So, could you please let me know running the Script for stating and stopping the Bo Enterprise Server is really ” Cleanest Method to Start a Business Objects Environmen”.

C:\>
C:\> WAIT 30
C:\> NET STOP “Server Intelligence Agent”

“C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ccm.exe” -managedstart CMS_NAME.AdaptiveJobServer -cms CMS_NAME:6400 -username XXX -password XXX -authentication secEnterprise

It work for all servers but it doens’t work for the CentralManagementServer …

I tried to use command like: TASKKILL / F / IM sia.exe but it doesn’t work…it don’t stop the process sia.exe….

have you find a solution? If yes which?

Thanks a lot!!!